Privacy Policy

Privacy Policy

 

This Privacy Policy explains how ShopSwift (“we”, “us”, or “ShopSwift”) collects, uses, shares, and protects personal information when you visit or make purchases from our website.

  1. Information We Collect
  • Information you provide: name, email address, phone number, billing and shipping addresses, payment information, account credentials, order details, reviews, and customer service communications.
  • Automatically collected information: device and browser information, IP address, cookies and similar tracking technologies, usage data (pages viewed, referral pages, time on site), and location data where permitted.
  • Information from third parties: payment processors, marketing partners, and public data sources (e.g., address verification).
  1. How We Use Your Information We use personal information to:
  • Process and fulfill orders, including payment, shipping, and returns.
  • Communicate order status, account updates, promotions, and customer service responses.
  • Improve and personalize your experience, product recommendations, and site functionality.
  • Detect, prevent, and address fraud, security issues, and abuse.
  • Comply with legal obligations and enforce our terms.
  1. Legal Bases for Processing (where applicable) Where required by law (e.g., GDPR), we process personal data based on:
  • Performance of a contract (processing orders).
  • Legitimate interests (improving services, fraud prevention, marketing analytics).
  • Consent (where required for cookies or marketing communications).
  • Legal obligations (tax and regulatory compliance).
  1. Cookies & Tracking Technologies We and our third-party partners use cookies, web beacons, and similar technologies to operate the site, remember preferences, analyze site usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings or our cookie banner where provided.

  2. Sharing & Disclosure We may share personal information with:

  • Service providers who perform services on our behalf (payment processors, shipping carriers, email providers, analytics providers).
  • Third parties involved in a corporate transaction (merger, acquisition, or asset sale).
  • Law enforcement, government authorities, or other third parties when required by law or to protect rights, safety, or property.
  • With your consent or at your direction.

We do not sell personal information for monetary consideration.

  1. International Transfers If you are located outside the country where we operate, your information may be transferred to, stored, or processed in other countries. We will take steps to ensure appropriate safeguards for international transfers as required by law.

  2. Data Security We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

  3. Data Retention We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

  4. Your Rights & Choices Depending on your jurisdiction, you may have rights to:

  • Access, correct, update, or delete your personal information.
  • Object to or restrict processing.
  • Receive a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.
    To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.
  1. Marketing Communications You may opt out of promotional emails or SMS at any time by following the unsubscribe link or contacting us. Transactional messages about orders and account activity are required and cannot be opted out of.

  2. Third-Party Links & Advertising Our site may contain links to third-party websites or display third-party ads. We are not responsible for the privacy practices of those sites or advertisers. Please review their privacy policies before providing personal information.

  3. Children Our services are not directed to children under 13 (or higher minimum age as required by local law). We do not knowingly collect personal information from children. If we learn we collected information from a child without parental consent, we will take steps to delete it.

  4. Changes to This Policy We may update this Privacy Policy from time to time. The “Effective date” at the top will indicate when changes take effect. Continued use after changes constitutes acceptance of the updated policy.

  5. Contact Us For privacy questions, requests, or to exercise your rights, contact us at: privacy@shopswift.com

End of Privacy Policy